We contacted them with a couple of questions and received answers within an hour. Mixmax doesn’t offer a phone number or a FAQ page, however their team is prompt to reply to emails. They are useful, but might get a little annoying. There is no phone number readily available for immediate service.Īlso, once you send an email, you will start receiving unsolicited “tips” in your inbox. They offer FAQs and the option to send an email with more specific questions.
#Mixmax support full#
Yesware has a full suite of online support. However, it depends on how you prefer to get your help. Round 4: What if I Need Help?īoth Yesware and Mixmax offer great customer support. Mixmax has a better UI, Yesware has Outlook compatibility. It’s simple to understand, integrated with Salesforce (which you can disable if you’d like), and the reports section is convenient. Yesware takes over Gmail, turning it into a program all its own. Moving on, both Yesware and Mixmax have attractive interfaces that are easy to use. It’s fairly complicated, so we’d recommend contacting support for help. Yesware requires some finagling with the “Visual Studio Tools” to get working. Mixmax doesn’t have an Outlook option at all. If you’re working with Outlook on Windows, things are a little more complicated. All you have to do is go into the Chrome Web Store, click “add to Chrome,” and confirm. If you’re planning on using Yesware or Mixmax in Chrome, installing either is super simple. Round 2 Winner: Yesware Round 3: Will it Take Long to Learn? Mixmax is only available as a Chrome Extension for Gmail, while Yesware is available on many platforms-Chrome & Firefox for Gmail, Microsoft Outlook, and the iPhone. Just like a ninja! Round 1 Winner: Mixmax Round 2: Where Can You Use It? For example, “ Secret Message” lets you send confidential emails without fear of them falling into the wrong hands. Once they’ve all decided, Mixmax automatically syncs the event to Google Calendar and sends everyone a confirmation email.įinally, Mixmax offers a host of features for customization. Their “ Availability” feature lets you offer meeting attendees a choice of times they can choose from. It makes scheduling meetings a lot simpler, too. It also lets you “undo send ” perfect for those times you forget that attachment or had second thoughts and want to recant an email. Mixmax allows you to conduct surveys and polls, getting answers to questions without having to walk around the whole office. You can find out not only who’s viewing your presentation, but how long they spent on each page, and how often they accessed it. In addition to tracking attachments, Yesware lets you track presentations. If your company uses that, Yesware can automatically sync email contacts to it. Yesware is closely tied with Salesforce, a CRM (Customer Relationship Management) software. In addition to these features, both Yesware and Mixmax offer specific perks that might sway you in one direction or the other. Make and use templates to streamline your email process.Create surveys and polls (find out where everyone wants to go for lunch!).(Did John actually read that report? And if he did, how much time did he really spend looking it over?) Track attachments-when they’re opened, where, and who.They offer a variety of perks that make your email experience more streamlined and efficient. Mixmax and Yesware aren’t just good for tracking emails.
That’s why we’re here with a blow-by-blow showdown to find out which is the best fit for your office’s needs. However, while they both are great, there’s only room for one in your email. You’ll be able to get faster responses, schedule meetings more easily, and take no more excuses from your colleagues! These apps integrate directly into your email account and uncover exactly what’s going on with the emails you send out. All so you can send another confirmation email hoping they put it in their calendars. Now, you’re tasked with going around and asking everyone face-to-face. One or two people respond, others claim “they never saw it,” and the rest ignore it completely.
We’ve all been there… you send out an email to the office trying to set up a meeting.
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